Support

Questions, bug reports, or a site that isn’t behaving? Send us a note. A real person reads every message.

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Common questions

Before you write…

Is VanBrowser free?

Yes, VanBrowser is free to download and use. An optional Pro upgrade unlocks extras such as iCloud sync across your Mac, iPhone, and iPad.

What do I need to run it?

A Mac on macOS 14 Sonoma or later, or an iPhone or iPad on iOS 17 or later. VanBrowser is distributed exclusively through the App Store.

Does VanBrowser use AI?

No. VanBrowser has no AI features of any kind: no chatbots, no summarizers, no “smart” assistant. It is a web browser, and only that.

Is it a Firefox fork?

No. VanBrowser is built on WebKit (the same engine as Safari), which is the only engine allowed in the App Store. It is not a Gecko/Firefox fork.

How do I make it my default browser?

On a Mac, open System Settings › Desktop & Dock › Default web browser and choose VanBrowser. On iPhone or iPad, open Settings › Apps › Default Apps › Browser and choose VanBrowser. There’s also a one-click button in VanBrowser’s own settings on the Mac.

How do you handle my data?

VanBrowser ships no telemetry. Bug and broken-site reports are only sent when you choose to send them. Full detail is in our privacy policy.

A site is broken or I found a bug.

Report it right inside the app (it can attach optional diagnostics), or use the form above. The more detail, especially the URL, the faster we can help.